Overview

AHM is a leading global provider of technology and service solutions designed to manage compliant transfer of value interactions with healthcare professionals for the highly regulated Life Science industry.

Centris-Direct-Connect-Services-Events

AHM’s solutions have become the standard for more than 25 pharmaceutical companies, managing over 150,000 events annually and having completed over one million pharmaceutical events since 2005. AHM has several hundred employees in 5 office locations around the world.

In addition to its industry leading products and services, AHM remains committed to significantly investing in solutions that will provide continuous efficiencies, enhance the customer experience, advance strategic decision making and ensure comprehensive compliance reporting to mitigate risk. There is no one in the industry more committed to invest now and in the future to support its clients.

Our People

In our fourteenth year of growth, the key to our success hinges on our people. We believe that client satisfaction begins with employee satisfaction and we make it a priority to provide our team with the support, development opportunities, and culture necessary for their success and ours.

Our AHM team consists of top technology innovators who develop our unique, patented systems that offer configurable business rules, centralized data management, a friendly and intuitive interface, and comprehensive metrics and reporting. AHM has also built a team of expert meeting and events specialists who understand the challenging landscape of healthcare provider interactions, government regulations and compliance policies, and who provide strategic oversight while managing deliverables.

AHM simplifies and improves interactions everywhere, beginning with our own employees. The result is satisfied customers who trust us for our efficient approach to interactions management, and compliance expertise.

Who We Serve

Sales, Marketing and Operations

AHM delivers the means to recruit, train, and manage consulting healthcare professionals contracted to promote therapeutic agents for our pharmaceutical industry clients.

Compliance & Finance

AHM ensures the governance and transparency required for managing healthcare provider payments across multiple third parties, as well as a robust financial management and reporting system.

Global Experts

AHM provides a system for identifying professionals for healthcare provider interactions, along with determination of fair and objective compensation for Key Opinion Leaders, Speakers, and Consultants.

Healthcare Providers

AHM offers a comprehensive recruitment and registration approach to ensure that the right audience attends speaker programs and to optimize promotional program effectiveness.

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Leadership

  • Nigel J. Whitehead

    CEO

    • 30 years experience providing technology enabled business solutions to the Global Life Sciences market
    • Former Managing Director of CSC Life Sciences
    • Former President of First Consulting Group Life Sciences Division
    • B.Tech from Loughborough University of Technology in the UK

    Nigel J. Whitehead was hired to lead AHM in April of 2013 by Arlington Capital Partners, a Chevy Chase, MD-based private equity firm. Nigel brings 30 years of experience in the Life Sciences technology and services sector to the role including senior positions at CSC, First Consulting Group and Cegedim (formally Dendrite International).

    At CSC, Nigel was Managing Director of the Life Sciences business with a focus on technology enabled Regulatory Compliance solutions in the areas of R&D, Clinical and Quality Management. Nigel also initiated and managed the acquisition of ISI, a leading business process and technology organization focused on the global Regulatory Submission market, with operations in China, Korea, Europe and North America.

    Prior to CSC, Nigel was President of First Consulting Group’s Life Sciences division, the leader in regulated document management solutions. Nigel was part of the management team that lead a turnaround of this division into a highly profitable operation with an expansive client base in the US, Europe and Japan.

    Nigel began his career with Walsh International, a provider of Sales Force Automation solutions in the UK, in sales and client services roles covering a number of international markets and serving large pharmaceutical organizations during the growth periods of the 1980s and 1990’s. He moved to Canada in the early 1990’s as part of an international expansion and in 1997 moved to the US as Vice President of North American Sales. He moved to Dendrite International in 1999 as part of their Global Sales team.

    Nigel received a Bachelor of Technology degree in Mechanical Engineering from Loughborough University of Technology in 1983.

  • Christine Croft

    SVP, Chief Financial Officer

    • Experienced Executive with nineteen years’ experience in Financial Management within technology and service industries
    • Former CFO of the Americas Region at Cegedim
    • B.S. Finance, Lehigh University

    Christine joined AHM as SVP & Chief Financial Officer in October 2013 and is responsible for financial management, human resources, information technology, facilities and contracts. She has nineteen years of financial management experience within technology and service industries, including twelve years within Life Sciences.

    Most recently, Christine served as the CFO of the Americas region at Cegedim, where she led many strategic growth initiatives, including execution of mergers and acquisitions within the region. As VP Finance and Investor Relations at Dendrite International, she played an integral role in the ultimate strategic sale to Cegedim and the integration of the two global firms. She has led several initiatives throughout her career which have driven operating efficiencies and improved profitability.

    Christine received a Bachelor of Science degree at Lehigh University.

  • Jeff Brady

    Chief Operating Officer

    • 15 years of success leading transformational growth and profitability from start-up to middle market healthcare companies
    • Former Executive Chairman and CEO of Qforma
    • Former CEO & President of Avatar Solutions
    • Former CEO & President of AHM, LLC
    • Former Nuclear Submarine Officer for the U.S. Navy
    • B.S. in Industrial Engineering from Purdue University and an MBA from the MIT Sloan School of Management

    Jeff is a proven operating leader with over 15 years of success leading transformational growth and profitability from start-up to middle market healthcare companies. He has successfully grown companies through strategic differentiation and an unrelenting focus on customer needs, execution and quality.

    Currently, Jeff has returned to AHM as its Chief Operating Officer, a company he helped grow into a market leader from 2001-2011. Prior to this role, Jeff was Executive Chairman and CEO of Qforma, an innovative analytics company developing value-creating solutions for the global pharmaceutical industry.

    Prior to Qforma, Jeff was CEO & President of Avatar Solutions, a survey company offering patient care experience and employee engagement services. While at Avatar, Jeff executed a turnaround strategy for the company, including reorganizing and upgrading the management team, improving operational quality and reliability, and transforming outdated technology.

    Prior to Avatar, Jeff was CEO & President of AHM, LLC, a company he joined in December, 2001 and grew from single-digit to several hundred million in annual revenues over 6 years. Under Jeff’s leadership, AHM built a highly efficient and scalable business model that meets critical needs for regulatory compliance control and financial management in the global pharmaceutical industry. As a result of these strategies, AHM became the market leader in this sector, providing this technology- enabled service to over 40 pharmaceutical companies, including 15 of the top twenty industry leaders, many of whom have relied upon these innovative solutions for several years.

    Prior to AHM, Jeff was a management consultant at Marakon Associates, a consultancy that advises CEO’s and their senior management teams on developing rigorous strategic management capabilities. He worked with Fortune 500 companies in both the U.S. and U.K. in the aerospace, defense, high-tech and financial services industries.

    Jeff also served in the U.S. Navy as a nuclear submarine officer. He held a variety of operational roles and was a certified Navy Nuclear Engineer.

    Jeff holds a B.S. in Industrial Engineering from Purdue University and an MBA from the MIT Sloan School of Management. He has authored a number of published articles relating to regulatory compliance in the pharmaceutical industry and speaks regularly at related conferences.

  • Rob Frey

    SVP, Event Management & Compliance Services

    • 22 years of experience in speaker’s bureau and technology services
    • Former founder and Managing Partner of Embryon Group Companies
    • B.S., Montclair State University; M.S., New Jersey Institute of Technology [NJIT]

    Rob joined AHM in November 2007 as a Group Vice President following AHM’s acquisition of Embryon Group Companies. His responsibilities include management and oversight of AHM’s Account Management function across an array of AHM clients. His experience includes more than 22 years in the speaker’s bureau and technology services industry. Prior to joining AHM, Rob was a founder and Managing Partner for Embryon Group Companies, a Somerville, New Jersey based company, specializing in Medical Education and Speakers Bureau Management. Prior to starting Embryon, he spent over 10 years with Ciba Pharmaceuticals in Summit, New Jersey. During his tenure at Ciba, Rob’s key area of focus was Information Technology, merging the needs of the Ciba business units, leveraging technology-based solutions. Rob holds a B.S. in Business Administration from Montclair State University and an M.S. in Management Information Systems from New Jersey Institute of Technology (NJIT).

  • Peter Collins

    SVP, Global Strategic Account Management

    • Former medical education leader, and Account VP for SCP Communications
    • Provides executive management for several top ten pharma clients
    • B.A., The College of New Jersey

    Since joining AHM in 2001, Peter’s responsibilities have spanned sales and account management. He has been involved in the launch and implementation of many of AHM’s key customers. Included among these is AHM’s initial global services implementation. His current responsibilities include the executive management of three top ten global pharmaceutical clients. Prior to AHM, Peter spent eight years in the medical education industry as an Account Vice President for SCP Communications. He received a B.A. in Communications from The College of New Jersey

  • Susan Hill

    SVP, Global Products & Solutions

    • Experienced Life Science Industry executive, with over sixteen years’ experience in delivering strategic solutions to clients
    • Former Principal Consultant with EMC Consulting
    • Former VP at Cegedim
    • B.S., Chemical Engineering, University of Maryland; M.S. Management, Johns Hopkins University

    Susan joined AHM in June of 2013 and is responsible for the oversight and management of AHM’s Global Business Development and Solutions and Marketing team. With over nineteen years of experience in the Life Science industry, Susan brings experience in business development, product marketing, and new technology investment and optimization.

    At EMC Consulting, Susan was responsible for strategic consulting engagements focused on leveraging technology to optimize Life Science commercial organization costs and effectiveness, minimize costs of compliance with state and federal regulations, and maximize the effectiveness of their business. Prior to EMC, Susan spent a number of years at Cegedim/Dendrite, where she held a number of senior management positions including Vice President, Implementation & Client Services, Global Account Director and Director, Global Product Management & Strategic Marketing.

    Susan received a Bachelor of Science degree in Chemical Engineering from the University of Maryland and a Master of Science degree in Business Management from Johns Hopkins University.

  • Martin Magazzolo

    SVP, Global Sales and Marketing

    • 20+ years Life Sciences Industry Experience
    • Former Executive Director of CSC Life Sciences
    • B.S. Rutgers University, Electrical Engineering; M.S. Penn State University, Computer Engineering

    Mr. Magazzolo is a business executive with over 22 years of progressively increasing responsibilities with technology and professional services firms.  With 20 years in Life Sciences, Mr. Magazzolo has a well-established network along with a thorough understanding of the Pharmaceutical and Biopharmaceutical industry.  Marty is known for building strong leadership teams and performance driven cultures with a focus on transforming solutions companies to higher growth, greater profitability and increased shareholder value.  Senior Executive level responsibilities span from Sales, Strategy, Professional Services Delivery and Software Product Development.

    Currently, Mr. Magazzolo is a Senior Vice President at Advanced Health Media (AHM) responsible for Global Sales & Marketing.  As a member of the executive team, responsibilities include global strategic account management and supporting the overall growth of the business.

    Prior to his AHM experience, Mr. Magazzolo worked for Computer Sciences Corporation (CSC) as an Executive Director and had Global business unit P&L responsibility for the Life Science Software and Services business unit at CSC.   His primary responsibilities are to direct and manage the $80M+ per year global business unit.   This global business unit is software product based, consisting of professional services resources, product development and support teams, a solutions team, and a sales and marketing team.  The practice has several market leading products such as FirstDoc and eCTDxpress used in supporting the regulated process for pharmaceutical product development.  Over the past few years, Mr. Magazzolo has lead the team by establishing a new strategy to strengthen the current market position as well as position the practice for growth.  This is based on the principles of coupling business process outsourcing, software and use of cloud for delivering an as-a-Service (aaS) model.

    Prior to his current role, Mr. Magazzolo was the Global Sales and Solutions Director for the Life Science practice with many years of a proven track record of success.  His primary responsibility included managing a global sales team accountable for over $62M in annual revenue for the division.  Responsibilities included establishing business development initiatives, managing Account Executives, participating in strategic divisional initiatives, and managing large to midsized strategic accounts from sales to delivery.  These responsibilities were focused on building strong client relations by delivering successful solutions and services

    Mr. Magazzolo joined CSC (via ISCG/FCG acquisitions) in 1994 as a Consultant.  During this tenure Mr. Magazzolo has demonstrated extensive experience in managing customers, sales support roles, leading the development of new solutions, delivering industry presentations, as well as managing and supporting the full life-cycle of application development; from analysis, design, development, and implementation.

    Prior to his CSC experience, Mr. Magazzolo worked for General Electric (GE) Aerospace in a variety of engineering roles.  Mr. Magazzolo, a native of New York, graduated from Rutgers University with a B.S. degree in Electrical and Computer Engineering.  He also has a M.S. degree in Computer Engineering from Penn State University.  Mr. Magazzolo is married with four children and currently living in Pennsylvania.

     

History

AHM was co-founded in 1999 by Kevin McMurtry, our Chairman of the Board, and Joseph Luzi, as a highly specialized company focused solely on the expanding market for Speaker Pro­gram Management and support services. The strategy was to leverage technology to optimize productivity and op­erational efficiency, improve quality, and deliver “Best in Class” customer service to fill an unmet industry need for control, automation and information manage­ment of speaker pro­grams.

Kevin McMurtry, Founder, Board Chairman. Kevin began his career with Procter & Gamble in 1988 and joined Cahners Healthcare Publishing, a division of Reed-Elsevier, in 1991. Kevin served as Publisher of Hospital Medicine magazine, a clinical publication for physicians, from 1995 until 1998, when he joined Boron LePore & Associates. Kevin left BLP and founded AHM in March, 1999. Kevin has a B.A. degree in Philosophy from Colgate University and an MBA from the Stern School of Business.

Since AHM’s founding, we have observed major milestones in growth and innovation, driven by our commitment to provide improved service and much needed tools to the Pharmaceutical, Biotech and Medical Device industries:

  • 2002

    2002

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2004

    2004

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2005

    2005

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2006

    2006

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2007

    2007

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2009

    2009

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2010

    2010

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2011

    2011

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

  • 2013

    2013

    Launched PFXTM– Program Framework eXchange, a SaaS-based, client-facing Web portal to proactively manage compliant interactions with HCPs

    Launched EFXTM – AHM-facing portal that interfaces with PFX in managing HCP interactions

Global Reach

In response to the pharmaceutical industry’s growth in emerging markets and the need for experienced coordination and management of global experts, AHM has translated its domestic programs and successes into solutions for international markets.

AHM provides the global reach and solutions that industry clients need to organize healthcare provider relationships, manage financial reporting, and ensure adherence to critical compliance policies via a centralized system.

20

Years History Serving The Life Science Industry

10

Of Top 20 Global Pharmaceutical Companies

4

Regional Offices Around The World

500

Employees

90

Countries With AHM Supported HCPs

  • AHM | New Providence, NJ
  • AHM | Chesapeake, VA
  • AHM | Windsor, CA
  • AHM | Manila, PHM
  • AHM | London, UK